The "Double 11" shopping spree kicked off, 22,000 express workers in Shenyang have entered into the busiest moment. Affected by snow and ice weather, the arrival time of some parcels was delayed. According to the express service outlets in Shenyang that because of the road inconvenience coupled with the huge amount of parcels during the promotion, the pressure on front-line couriers has increased dramatically.

In the SF Express Maluwan outlet, courier Li Yingnan said that his electric bike suddenly broke down due to the weather, so he walked to customers' homes with packages in his arms to ensure the delivery time was not affected. The person in charge of a Cainiao express outlet said that the parcels delayed in the previous days have been arriving one after another, and both the couriers and the outlet have a very high work intensity.

"The weather is cold, the days are short and the nights are long, the outdoor work of the courier is very hard, we call on the majority of customers to give more tolerance and understanding to the courier." The relevant person in charge of China Post Shenyang Branch issued an appeal, which has also become the call of the whole express industry.

Reporter Liu Yang