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"Data officer" to help digital enabling, Shenyang Housing Fund Management Center comprehensively improves the level of "intelligent" and the speed of processing
Source: Shenyang Daily 2022-11-05

Shenyang Housing Fund Management Center closely focuses on the important requirement of "perfecting the grassroots governance platform with grid-based management,refined services and information support" as proposed in the report of the 20th CPC National Congress,accelerates the construction of "big data+government services" work system,closely focuses on the construction of "digital housing fund",actively implements the chief data officer system,empowers housing fund management services with big data,focuses on building the highland of data resources,data application and data platform,continues to carry out "five promotion" digital practice,and provides more scientific and efficient support and guarantee for the high-quality development of housing fund business.

Seizing the "new opportunity" of transformation

Management services continue to deepen and innovate

The first is to innovate the service mode.Shenyang Housing Fund Management Center promotes online approval service of individual housing fund loans,and the housing fund individual loan handling scenarios extend to real estate,banks,intermediary agencies,real estate transactions and other places,transforming from "processing without the need for a second visit" to "zero visit",achieving a breakthrough from "1" to "0".The second is to innovate the business process.Shenyang Housing Fund Management Center carries out the combination loan integration approval service,and implements the synchronous acceptance,synchronous signing,synchronous sharing,synchronous examination and approval,synchronous network,synchronous loan "six synchronization" service of the housing fund management center and the entrusted loan bank,achieves the streamlining of the elements,process optimization and lending acceleration and other multiple positive results.The third is to innovate business synergy,Shenyang Housing Fund Management Center carries out joint net credit service for combination loans.The three departments of the housing fund management center,cooperative banks and real estate registration center have significantly compressed the time limit for portfolio loan release to 5 working days with a new collaborative joint mode,improving the quality and level of housing fund loan services.

Laying out the digital "new ecology"

Practical results have been achieved in scenario application construction

Shenyang Housing Fund Management Center keenly grasps the actual needs of housing provident fund depositing units and depositing employees,actively promotes the construction of housing fund data application scenarios,carries out online processing of unit contribution registration and account opening,online approval of individual housing fund loans and combination loans,entrusted monthly withdrawal of housing fund to repay commercial loans,entrusted monthly withdrawal of housing fund to pay rent,joint net credit of individual housing fund combination loans.The center has also set up intelligent teller machines in cooperative bank branches to provide convenient and quick self-service for depositors and employees.They also built a the intelligent service hall in Hunnan Branch of Shenyang Housing Fund Management Center to realize multi-scenario intelligent services such as intelligent guidance and intelligent display,so as to accumulate digital construction experience for promoting data application practice and innovation.

Building an intelligent "new engine"

The data sharing support and guarantee is strong

The first is to promote the data sharing of business cooperation institutions and realize the data sharing cooperation with 16 commercial banks while sharing with municipal real estate registration,civil affairs,public security departments.Secondly,they promote the docking of the national housing fund data sharing platform to realize the full sharing of data within and outside the housing fund industry.The third is to promote the opening of data resources and realize the unconditional opening of 10 data resources to the public.

Tapping into the "new dynamics" of data

Data resource governance has achieved outstanding results

Shenyang Housing Fund Management Center continued to carry out the governance of housing fund data resources and improve the quality of basic data.With the working principle of "reducing the stock and controlling the increase",they fully relied on the audit system and electronic audit system,and continued to carry out special rectification of risky and doubtful data and data cleaning of historical problems.Through data sorting,investigation and continuous rectification,the housing fund management center's data quality qualified rate reached more than 87 percent,ranking first in the province.At the same time,based on the core business system of the housing fund,they strengthen the governance of data source and resolutely eliminate the occurrence of new erroneous data.By constantly improving the dynamic monitoring mechanism of data quality,Shenyang Housing Fund Management Center has steadily carried out the special action of data resource management,improved the standardization,completeness and accuracy of the Shenyang Housing Fund Management Center's overall data,enhanced the quality of data submission to the national housing fund data platform,and provided high-quality data support for the continuous promotion of the Shenyang Housing Fund Management Center's "digital housing fund" construction.

Building a multi-dimensional "new space"

System platform construction continues to be optimized

In order to further enhance the support capacity of the information system platform,Shenyang Housing Fund Management Center actively promotes the construction of the system platform.First,they will promote the upgrading and renovation of unit network halls,and improve the cloud service level of housing fund.Second,they will promote the construction of WeChat mini program system,to realize the housing fund unit business handling online.Third,they will promote the construction of an intelligent teller machine system to help the construction of a 15-minute life circle.Fourth,they will promote the construction of 12329 intelligent customer service system and improve the level of customer service management.Fifth,they will promote the construction of the second phase of the online counter system,to further improve the service level of the housing fund online office.Sixth,they will promote the decision-making analysis of housing fund and the construction of smart large screen system,and improve the operation and management service level of housing fund.

Reporter Zhang Xiaoning